Terms & Conditions

When booking a holiday it is often easy to overlook the more mundane but nevertheless very important parts of your holiday details.

The following information is very important as it forms the basis of your agreement between you and us, Heart of France.

This page and the information contained within it detail our terms and conditions. These indicate our responsibilities to you and yours to us and provide guidelines to cover circumstances which may arise.

On completion of your booking form you are confirming that you have read and agree to our Terms and Conditions and agree to be bound by them.

All our stays are available to be booked by persons aged 18 or over at the time of the date of their commencement. Persons of 16 and 17 years of age can stay when accompanied for the full duration of their stay by a legal guardian.

For residential bookings please note all accommodation is located up at least one flight of stairs.

When booking a participating stay it is on the understanding that you will fully participate in the daily schedules / itinerary. An outline itinerary is available for you to view on our website.

The Terms & Conditions for each type of stay offered by Heart of France are downloadable here:

PARTICIPATING RESIDENTIAL Terms and Conditions

NON – PARTICIPATING RESIDENTIAL Terms and Conditions

DAY COURSE NON – RESIDENTIAL Terms and Conditions

To view our Data Protection & Privacy Statement please click here: Heart of France Data Protection and Privacy Statement